💡 Control how NexCyber notifies you — email, in-app, and the weekly Regulatory Signal newsletter.

Set your notification preferences

Compliance moves at the pace of EU regulators — meaning a few critical updates a year that you absolutely cannot miss, and a lot of noise in between. NexCyber's notification system is built to surface the signal without burying you in alerts.

The three channels

NexCyber sends you information through three channels. You control each one independently.

1. In-app notifications

The bell icon in the top-right corner of every page shows your unread notifications. Click it to see:

• Deadline reminders (e.g. "DORA enforcement in 14 days")
• New regulation updates we've ingested ("Implementing Act adopted for…")
• Workspace changes (someone on your team uploaded evidence, completed an assessment, etc.)

In-app notifications are always on — you can mark items as read but cannot disable the channel.

2. Email notifications

These are the alerts you'd want to wake up to. Configurable from /profile/notifications:

• Account & security — login from a new device, password changes, role updates. (Cannot be disabled — security baseline.)
• Deadline reminders — 90, 60, 30, 14, 7, 1 day before each regulation deadline that applies to you.
• Regulation updates — when EU institutions adopt a new implementing act, RTS, or guidance that affects you.
• Team activity — assessments completed, evidence uploaded, comments on items you own.
• Weekly digest — a Friday summary of everything that happened in your workspace.

For each category you can choose:

• Off (no email)
• Immediate (email as soon as the event happens)
• Digest (rolled up into your weekly summary)

3. The Regulatory Signal newsletter

A separate weekly newsletter that goes to every subscriber regardless of plan. Five regulatory updates that matter for digital product makers plus one curated deep-dive. No spam, no third-party trackers, unsubscribe in one click.

Subscribe from the signup form in the footer of any page on nexcyber-eu.vercel.app. Unsubscribing from the newsletter does not affect your account notifications.

Where to change your preferences

1. Click your avatar (top-right) → "Profile".
2. Click the "Notifications" tab (or visit /profile/notifications).
3. Toggle each category to your preference and click "Save".

Changes apply immediately — no restart, no logout.

Recommended starting setup

For most new users we recommend:

• Account & security — ON (always-on anyway)
• Deadline reminders — Immediate
• Regulation updates — Digest
• Team activity — Digest
• Weekly digest — ON

This gives you fast alerts on what's urgent and time-sensitive, and a calm Friday summary of everything else.

What happens if I miss a notification?

Every email is also recorded as an in-app notification. Open the bell icon to see the full history (last 90 days). Beyond 90 days, look in your audit log on the Portfolio plan and above.

Email frequency

We're careful not to send too many emails:

• Alerts are de-duplicated and rate-limited so you never get the same notification twice.
• Digests are sent at most once per week per category.
• The Regulatory Signal newsletter is strictly weekly.

If you ever feel we're emailing you too much, hit the chat — we'd rather know early.

→ See "Run your first compliance assessment"

💬 Need help?

• Reach out via our live chat (bottom-right) — Captain AI replies instantly, human experts within business hours.
• Email support@nexcyber.eu with [P1] for Command/Strategic priority issues.

ℹ️ Disclaimer — RICE provides a readiness analysis, not legal advice. Final compliance may require legal review or notified body certification.

Last reviewed: 2026-06-02 · NexCyber Help Center